Last weekend my wife and I went garage sale shopping in our neighborhood to see if we could find a couple of items. This Thursday Sales Tip is from a daily email I subscribe to from RAB.com and it’s what we did to get what we wanted at the price we wanted to pay.
When negotiating, be patient
Michael Schatzki, Principal of Negotiation Dynamics
Sales is a high energy, fast moving business. And patience is one commodity that is in relatively short supply. But if you’re impatient in a negotiation, you’ll lose your shirt.
If I’m negotiating with you and I know that you’re impatient, I will hold out just a little longer, no matter how desperate I am to make a deal with you. As long as I know you’re in a hurry, I’ll wait.
So be patient. Take the time that you need, don’t rush to give in, don’t show your anxiety, stay cool and don’t panic. Negotiation is a process and a game. Use the process and play the game. You’ll be astonished at the difference that it makes!